General Terms and Conditions (GTC) for the Sonnenoase vacation apartment

§ 1 Conclusion of contract

As soon as the tenant accepts the offer sent by email, the rental agreement is binding.
The rented vacation property is rented exclusively for the period agreed in the rental agreement and for use for vacation purposes. Subletting or commercial use is excluded.

§ 2 Arrival and departure

Arrival is possible between 14:00 and 19:00 on the day of arrival.
Departure must take place by 10:00 at the latest on the day of departure.

§ 3 Special requests and ancillary agreements

Special requests and additional agreements are generally possible, but require written confirmation by the landlord.

§ 4 Payment

The deposit of 25% of the rental amount must be paid within seven days of receipt of the booking documents. The remaining amount can either be transferred in advance or paid directly in cash on arrival.

If the payment deadlines are not met, the landlord is entitled to withdraw from the contract. In this case, non-payment is deemed to be a withdrawal and entitles the landlord to re-let the property.

Service charges for water, electricity, waste disposal and the parking space are included in the rent.

§ 5 Withdrawal

The tenant may withdraw from the contract at any time. Withdrawal must be made in writing.
In the event of withdrawal, the tenant is obliged to compensate the landlord for any damages incurred:

• Cancellations up to 60 days before arrival are free of charge.
• Cancellations after this time or no-shows will be charged at 90% of the total price.

The date of receipt of the declaration of withdrawal by the landlord is decisive. Amounts already paid will be offset against the cancellation costs.

The tenant can provide a replacement person who enters into the contract under the existing conditions. A written notification to the landlord is sufficient.
Note: It is recommended that you take out travel cancellation insurance.

§ 6 Obligations of the tenant

The tenant undertakes to treat the rented premises (vacation apartment, inventory and outdoor facilities) with care. Any damage that occurs during the stay must be reported immediately to the landlord or the property management.

Any defects or damage found on arrival must be reported immediately, otherwise the tenant is liable for them.
The vacation apartment must be left swept clean on the day of departure. Personal belongings must be removed, household waste must be disposed of in the bins provided and dishes must be clean and put away.

In the event of non-compliance with the specifications, the landlord reserves the right to charge a cleaning fee according to the degree of soiling.

§ 7 Data protection

The tenant agrees to the storage and processing of personal data required within the scope of the rental agreement. Data will only be passed on to third parties if this is necessary for the fulfillment of the contract or is required by law.
All personal data will be treated confidentially in accordance with the applicable data protection regulations.

§ 8 Liability

The landlord is not liable for:

• Impairment of the rental property due to force majeure (e.g. storms, power or water outages).
• Unforeseeable circumstances such as official orders, construction sites or natural conditions.
• Damage caused by the use of play or sports equipment.

The tenant is liable for any damage that he or accompanying persons cause to the rental property or its inventory.
Arrival and departure are at the tenant’s own risk. The landlord accepts no liability for the tenant’s personal belongings, in particular in the event of theft or fire.

§ 9 Internet access

The landlord is not liable for failures or restrictions of the Internet access.
The tenant undertakes not to use the Internet access unlawfully and indemnifies the landlord against third-party claims arising from unauthorized use. Chargeable services that are used via the Internet access are to be borne by the tenant.

§ 10 Final provisions

The photos and descriptions on the website or in the flyer serve as a realistic representation. We reserve the right to make minor changes to the furnishings (e.g. furniture), provided they are of equal value.

Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally permissible provision that comes as close as possible to the original provision.

German law shall apply. The place of jurisdiction for all disputes arising from this contract is the landlord’s place of residence.